The PrintCare Program PrintCare is a value-driven professional service enabling clients to design and implement an effective print solution targeted at improving all aspects of today’s challenging print requirements. PrintCare has been designed to anticipate end user needs, enhance performance, control spending and reduce the traditional burden on IT. Key components of the program include; Fleet Management Mixed fleet – multi-brand and device types Annual Refresh of up to 20% of entire print fleet replacement standard determined by IT group with “like” capabilities Add new devices with NO Capital Investment Supplies and Service included Proactive PrintCare Automatic Real-time Remote Monitoring Automated Service Alerting – critical, warnings and toner status Device Status Device Utilization (%) Device Total Coverage (%) Meter reads – mono and color Supplies levels – automatic re-ordering and delivery Customized Preventative Maintenance schedules Help Desk 8-5 Monday – Friday “Live Coverage” Quarterly Management Reports Usage Reports by device Historical Trending Reports Toner Usage Alerts Reports Billing Simple Volume based Cost-Per-Page pricing for entire print fleet